Return Window / Délai de retour

[CONFIRM THE NUMBER OF DAYS CUSTOMERS HAVE TO INITIATE A RETURN AFTER DELIVERY. Not yet confirmed.]

Eligibility / Conditions d’éligibilité

[CONFIRM THE CONDITION REQUIREMENTS FOR A RETURNED ITEM — e.g. unused, in original packaging, with tags attached.]

Non-Returnable Items / Articles non retournables

[CONFIRM ANY CATEGORIES EXCLUDED FROM RETURN — e.g. personalised items, opened consumable or perishable gift components.]

How to Start a Return / Comment effectuer un retour

[CONFIRM THE RETURN PROCESS: WHO TO CONTACT, WHETHER A RETURN AUTHORISATION IS REQUIRED, AND THE RETURN ADDRESS. No return address is confirmed — do not publish one that has not been verified.]

Return Shipping Costs / Frais de retour

[CONFIRM WHO PAYS FOR RETURN SHIPPING, AND WHETHER THIS DIFFERS FOR INTERNATIONAL ORDERS. Not yet confirmed.]

Refunds / Remboursements

[CONFIRM THE REFUND METHOD (e.g. original payment method), PROCESSING TIME, AND WHETHER ORIGINAL SHIPPING COSTS ARE REFUNDED.]

Damaged or Incorrect Items / Articles endommagés ou erronés

[CONFIRM THE PROCESS FOR AN ITEM THAT ARRIVES DAMAGED OR INCORRECT.]

Contact / Contact

For any return, contact us via the Contact page.